Terms of Purchase

1. Review Your Purchase

Before ordering, check the item, variation, quantity, dimensions, included components, delivery address, and contact information. The checkout total shows the product price, applicable shipping charge, and any taxes collected by the store before you submit payment.

2. Confirmation and Acceptance

An order confirmation acknowledges receipt of your request; it does not mean the parcel has shipped. We may review payment authorization, stock, address details, and suspected unauthorized activity. If an item cannot be fulfilled or an obvious listing error affects your order, we will contact you. Any amount collected for a canceled unshipped item will be promptly refunded to the original payment method.

3. Product Specifications and Installation

Check the product page for exact dimensions, materials, included hardware, mounting method, and stated load capacity. Photographs may show nearby furniture or accessories that are not part of the purchase. Follow the instructions for the specific item, select fasteners appropriate for the installation surface, and observe the stated load limit if one is provided.

4. Price and Payment

Prices can change before an order is placed. Available payment methods are those offered by the live checkout. Shipping charges are calculated or displayed at checkout according to the destination and available method. These terms do not promise a free-shipping threshold.

5. Processing and Delivery

Orders are generally processed within 1–3 business days. Estimated transit is 10–20 business days after dispatch. Business days exclude weekends and applicable holidays. The Shipping Policy explains fulfillment origin, tracking, delays, and delivery issues.

6. Changes and Cancellations

Contact customer support as soon as possible to request an address correction, order change, or cancellation. We will try to help before dispatch, but a change cannot be guaranteed once processing advances. After shipment, an eligible item may instead be returned after delivery.

7. Returns and Product Problems

Eligible returns may be requested within 30 calendar days after delivery. The customer pays return shipping for a preference-based return. If an item arrives damaged, defective, incorrect, or materially different from its description, we will offer an appropriate solution without additional return shipping cost to the customer. Obtain the correct return instructions before mailing an item.

8. Refunds and Consumer Rights

After an authorized return is received and inspected, we aim to process an approved refund within 5–10 business days to the original payment method. A bank or payment provider may need additional posting time. These terms operate together with our other store policies and do not limit rights that cannot lawfully be waived.