Shipping Policy

Order Processing

Processing includes checking the order, preparing items, and handing parcels to a shipping provider. Orders placed on weekends or holidays begin processing on the next business day. We will contact you if stock or address information affects fulfillment.

Shipping Destinations and Fees

Available destinations and shipping methods appear at checkout. The shipping fee depends on the destination and available method and is displayed before you submit payment. This policy does not establish a universal free-shipping offer or minimum-spend threshold.

Fulfillment Origin

Orders may be prepared at our own or partner facilities depending on product availability and destination. A business address shown elsewhere on the website identifies the operator; it does not mean every parcel ships from that address or from within the United States.

Transit and Tracking

Estimated transit takes 10–20 business days after dispatch. Available tracking details are provided when an order ships. The first carrier scan may take time to appear. Multiple items may occasionally arrive in separate parcels with separate updates.

Delivery Estimates

Weather, holidays, customs processing, carrier operations, remote destinations, or an incomplete address can affect delivery. The stated transit period is an estimate rather than a guaranteed arrival date unless a specific shipping method expressly provides a guarantee.

Delayed Dispatch

If we cannot ship within the stated processing timeframe, we will notify you of the delay and provide the applicable opportunity to agree to revised timing or cancel the unshipped order for a prompt refund. We will handle a delayed shipment in accordance with applicable law.

Address Corrections

Review your address before placing an order. If you notice an error, contact customer support promptly with your order number. We will try to correct it before dispatch; changes may be unavailable once the parcel has reached the carrier.

Missing or Damaged Parcels

If tracking has not updated for an extended period, a parcel appears lost, or it is marked delivered but cannot be found, contact customer support through the Contact Us page and include your order number. We will review the carrier information and assist with an appropriate resolution. If an item arrives damaged, retain the packaging and take photos when practical. A “Delivered” tracking scan does not automatically close an inquiry.

Taxes and Import Charges

Taxes collected by the store, if any, are shown at checkout. Additional import charges may depend on the destination and shipping arrangement. If the possibility of such a charge affects your decision, ask customer support before ordering.